Support Resources
Note: Please review the Raven Applied Technology product Disclaimer as well as the Limited and Extended Warranties information.
Product Information and Support
RavenPrecision.com offers:
- Product features and benefits
- compatibility guide for other Raven components and systems
- Resources to help find an authorized Raven dealer near you
- Dealer login options for various Raven portals including EDGE and Slingshot®.
Portal.RavenPrecision.com offers:
- Application drawings and replacement parts diagrams
- Online conversion calculators
- Software and firmware updates for Raven components
- User assistance and product documentation
- Product warranty registration and activation key requests
- Product documentation, application drawings, and updates
Or visit the Raven Public Knowledge Base (PKB) at https://ravenind.force.com/ATDSupport/s/.
Updates
Software and manual updates are available on the Raven Applied Technology website.
https://portal.ravenprecision.com
Sign up for email alerts and you will be automatically notified when updates for Raven products are available.
At Raven Industries, we strive to make your experience with our Applied Technology products as rewarding as possible. One way to help us improve your experience is to provide your feedback.
Your feedback will help shape the future of our product documentation and the overall service we provide. We want to see ourselves as our customers see us and are eager to learn how we have been helping you or how we could do better.
To serve you best, please send an email with the following information to
- Any comments or feedback (please include URLs, chapter, or page numbers as applicable).
- Let us know how long have you been using this or other Raven products.
We will not share your email or any information you provide with anyone else. Your feedback is valued and extremely important to us.
We thank you for your time.
Warranty Service and Repair
Review the Product Service and Repair page for additional details about what is not covered under warranty, general repair pricing, and locations of authorized repair centers as well as to complete a Return of Materials Authorization (RMA) form to return your Raven products for warranty or repair.
Note: An RMA must accompany all products returned to Raven for inspection or repair, including returns to authorized repair centers in North America. Returns received without a valid RMA may be returned at customer expense.
Training Tutorials and Videos
Video tutorials and additional training content can be found on Raven EDGE at EDGE.RavenPrecision.com.
Raven Slingshot®
Information regarding Slingshot® products and services may be found at RavenSlingshot.com.
Social Media and Raven Podcast
Raven invites you to follow us on your favorite social media!
The Raven Precision Podcast may be found at RavenPrecision.podbean.com or on Apple iTunes, Google Play, and Spotify.
Last Revised: Feb 2024